We are committed to protecting the privacy and security of personal data and other information you submit on this Site. Please see Our Privacy and Cookies Policy for further detail.
All content, and the compilation of such content, on this Site is Our property, except for any content belonging to third-party service providers, and is protected by Canadian, American and international copyright laws. Our intellectual property (“IP”), which includes but is not limited to Our registered trademarks, trademarks, trade names, trade dress, domain names, logos, and products, may not be used without Our express authorization and, without limiting the generality of the foregoing, Our IP may not be used in connection with any products or services that do not belong to Us, or are authorized by Us, in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits Us. All other trademarks appearing on this Site that do not belong to Us are the property of their respective owners.
If you believe that content on this website infringes your copyright, please send a notice to info@CanadaGeniX.com for Takedown Procedure.
You may use this Site only as permitted by law. We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of this Site. We have copyright in all material contained on this Site, unless otherwise expressly stated. None of the material on this Site may be copied, reproduced, duplicated, republished, resold, framed, uploaded, posted, transmitted, distributed, or otherwise exploited in any way. You are prohibited from using any robots, spiders, data mining or scraping technology, or any similar third party tools for the extraction or reproduction of any data or content from this Site. Any modification to the materials on this Site, or use of such materials for any other purpose other than those described herein, violates Our copyright and other proprietary rights and is strictly prohibited. We reserve and retain all rights not expressly granted to you in these terms and conditions. It is expressly prohibited, and a violation of these terms and conditions and Our proprietary rights, to link to this Site without obtaining Our prior written consent; please contact Us at the above address to request Our consent.
By using this Site, you represent that you are at least the age of majority in your state, province, or place of residence. To order products on this Site, you may create and use a customer account or you may checkout as a guest. You are responsible for maintaining the confidentiality of your account and password. You are also responsible for all activities that occur under your account or password, and for keeping your information true, accurate, current and complete. We reserve the right to refuse service, terminate accounts, terminate your rights to use this Site, remove or edit content, and cancel orders, at Our sole discretion and without notice. If you know or suspect that the confidentiality of your account and password has been compromised, you must immediately change your password; if you have any difficulties, please notify Us at the email address listed above.
You are communicating with Us electronically when you send messages on this Site or send Us emails. You consent to receiving electronic communications from Us such as emails, messages on this Site, and notices posted on this Site. You agree that all agreements, notices, messages, disclosures, and other communications that We provide to you electronically satisfy any legal requirement that such communications be in writing.
Information on this Site is provided for informational purposes only and is not meant to substitute for the advice of your physician or other healthcare professional. We are not responsible for, and shall not be liable for, your or any other person’s actions or decisions taken in reliance on the information on this Site. Our products should not be confused with prescription medicines and should not be used as a substitute for medically-supervised therapy. Consult with a healthcare professional before beginning any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
THE INFORMATION AND PRODUCTS ON THIS SITE MAY CONTAIN STATEMENTS THAT HAVE NOT BEEN EVALUATED BY THE U.S. FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
You may post product reviews, comments, and other content (“Content”) on this Site as long as the Content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Content you post. Please see Our Privacy and Cookies Policy regarding the personal data of children and sensitive personal information. You represent and warrant that you own or otherwise control all rights to the Content you post, and that the Content is accurate, does not violate these terms and conditions, and will not cause injury to any person or entity, and that you will indemnify Us for all claims resulting from Content you post. We are not responsible or liable for any Content you post on this Site.
When you post Content on this Site, you grant Us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, produce, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, communicate to the public by telecommunications, and display such Content throughout the world in any media for all purposes, including in advertising and promotions. You further grant Us the right to use the name you submit in connection with such Content. We reserve the right, but not the obligation, to remove or edit any Content you post on this Site.
Effective Date (Last Updated): April 1, 2021
Your privacy is important to us at CanadaGeniX Ltd (“we”, “us”, “our”). Please read our Privacy and Cookies Policy before using our website www.CanadaGeniX.com (“website”). We collect and process your personal data in accordance with this policy.
We collect your personal data, with your consent, for a variety of purposes. When you subscribe to our email newsletter, complete a registration form and/or create a customer account on our website, we collect your first and last name, email address, postal address, phone number, and similar contact information. In creating your credentials used for authentication and customer account access, we collect a password and other security information that you provide. We also collect your image when you provide one for your user profile or customer account, or if you enter a Transformation Challenge. When you order products and complete a checkout form on our website, we collect data needed to process your order, including your billing and shipping information, phone number, business name if applicable, and your credit card number with associated security code. Without this data, we cannot enter into a contractual relationship with you and fulfill your order – see our Terms and Conditions for more information.
When you email us via a contact form on our website or send us something via postal service, we collect your personal data so we can respond to you and keep a record of our correspondence. We also collect your data when you opt-in to receive our email newsletter, when you submit comments, feedback, questions or product reviews, enter a contest or Transformation Challenge, and when you complete a survey or quiz on our website.
If we ever intend to change the purpose for which we use your personal data, we will obtain your consent for that new purpose prior to using your data.
We do not intentionally or knowingly collect sensitive personal information about you, meaning, any information that reveals your race or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information used to identify you, and any information concerning your health, sex life or sexual orientation. If you share sensitive personal information with us, we may delete it with the understanding that you explicitly consented to its deletion.
Our website uses cookies to collect data about you and your web-enabled device (for example, your computer, smartphone, or other devices) – see the “How we use cookies and similar technologies” section, below, for more information. We also collect your IP address and geographical location from which you accessed our website, your internet connection and browser type, and information about how you use our website (for example, which pages you view, when you view them, and what you click on). We use this data to understand more about how you and other users interact with our website.
We use your personal data to provide you with a rich and interactive experience on our website. Your data is used to market and sell our products, to provide customer support, to fulfill your order requests and provide invoices, confirmations and updates, to improve and develop our products and website, to make product recommendations, and to send you promotional communications, targeted advertising and relevant offers. We use your data to respond to your comments, feedback and questions, to notify you about changes to our website, to carry out our obligations from any contracts entered into between you and us (see our Terms and Conditions for more information), and to provide you with emails, if you have consented to receiving these from us.
The personal data we collect can tell us a lot about how you and other users interact with our website and other marketing communications. We perform various data analytics to deepen our understanding of our website users. We can improve our websites and marketing activities when we better understand usage behaviour.
Whenever required to do so, we will use personal data to comply with our legal obligations and any applicable laws and regulations.
We are based in the United States of America and Canada with a global reach. To market and sell our products online, we use various third party service providers that collect and process certain personal data on our behalf. These third parties have servers located in the US and other countries – see section “Who we share personal data with and why”, below, for more information.
If you live in the European Economic Area (“EEA”), your personal data is transferred outside the EEA. We ensure appropriate safeguards are in place whenever we transfer your data outside the EEA. Many of our third-party service providers who transfer personal data outside the EEA on our behalf are self-certified to, or otherwise follow, the principles of the EU-U.S. and/or Swiss-U.S. Privacy Shield Frameworks. For more information, see www.privacyshield.gov.
We share your personal data only when we have a legitimate reason for doing so. We use a variety of third party service providers to help us market and sell our products online. The following third parties process personal data on our behalf:
We do not sell or give away your personal data. We may share aggregated statistics about our customers – this would involve aggregating or reasonably de-identifying personal data so that any information could not reasonably be used to identify you.
We will disclose your personal data in response to a court order or other governmental request, and in compliance with any legal obligation we must uphold. We will also share your personal data in connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company. In the unlikely event that we go out of business or enter bankruptcy, your personal data would likely be one of the assets that is transferred to or acquired by a third party. If any of these business transfers happens, this policy would continue to apply to your personal data and the party receiving your data would continue to follow this policy.
We store your personal data until it is no longer necessary for us to provide our products and services or until your customer account, or other data is deleted. See section “How to access and control your personal data”, below, for information on how to delete your personal data. When you make a purchase on our website, we retain your billing information and order details for at least the minimum number of years required for accounting and tax purposes.
We retain your personal data to comply with legal and regulatory requirements or for our legitimate purposes, such as responding to enquiries, and may sometimes need to keep it for a longer period. If we do not need to retain it for as long, we may delete, destroy or anonymise it sooner.
We use a range of measures to keep your personal data safe and secure. We and our third party service providers use secure servers to store your personal data. Secure Sockets Layer (“SSL”) technology is used to encrypt transfers of data to and from our servers and to encrypt payments you make on or via our website. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect personal data when using and transferring such data. We use Godaddy to store data on secure servers and create server logs used to ensure network security by detecting unusual or suspicious activity, preventing unauthorized access, and blocking distribution of malicious code. Server logs collect your IP address, the webpages you access on our site, information you request and the date/time of your request, the source of your access to our website (for example, the website or link which referred you to our website), your browser version and your operating system.
If a data breach occurs and jeopardizes the security of your personal data, we will work with our third party service providers to address the breach. We will notify users of our website of a data breach within whatever time frame is required by law.
You can contact us at any time to request access to, deletion of and/or updates to your personal data. Please contact our Privacy Officer, outlining your request, at the address provided in the “How to contact us” section, below. You can withdraw your consent at any time for anything you gave consent to. You can also object to or restrict our use of your personal data. If you have a customer account on our website, or you have posted any comments our website, you can request to receive an exported file of your personal data. You can also request that we delete any personal data we hold about you, excluding any data we are obligated to keep for administrative, legal or security purposes. When you request access to your personal data, we are required to use all reasonable measures to verify your identity before granting access. We do this to protect your data and limit the risk of potential identity fraud/theft or unauthorized access. Finally, you have the right to contact the privacy or data protection regulator in the country where you live to make a complaint.
Cookies are small text files sent to and stored on your web-enabled device (for example, your computer, smartphone or other device) when you visit a website. This data uniquely identifies your device. When we use the term “cookies”, we include other technologies that accomplish similar tasks or help cookies function. For example, web beacons are electronic tags on web pages used to help deliver cookies. Web beacons can also be used in emails to collect information about delivery rate, open rate, and click through rate – this helps us assess the level of engagement by our email recipients.
We use cookies on our websites to fulfil many different legitimate purposes. Cookies help us distinguish you from other users of our websites and help us improve your experience on our websites. Cookies help us store your preferences and settings, enable you to sign-in to your customer account, and help us provide you with interest-based advertising. We also use cookies to combat fraud and analyze how our websites are performing. Cookies allow us to automate the display of our advertisements on other websites you visit. This automation increases our efficiency – we can direct our advertising to consumers who are interested in our products based on their activity on our websites.
When we include links to other websites, those sites will have their own privacy and cookie policies that will govern the use of your personal data on those sites. We recommend you check their policies as we are not responsible or liable for their practices.
Web browsers are typically set up to accept cookies but if you wish to amend your cookie preferences, you can do this through your browser settings. If you choose to turn off certain cookies, it may affect the functionality of our websites. The cookies we use cannot look into your computer, phone or web-enabled device and obtain information about you or your family or read any material kept on your hard drive. If you use a public computer to access our websites, our cookies cannot be used by anyone else who has access to that computer to find out anything about you, other than the fact that someone using that computer may have visited this site.
Our websites and marketing activities are not aimed at children, defined as individuals under the age of 13. We comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”) and we do not knowingly collect personal data from children. If we become aware that we have personal data of children, whether through error, deception or fraud, we will delete the data unless there is a justifiable reason to retain such data in compliance with COPPA.
We may modify this policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make a material change to the policy, we will provide additional notice by sending you an email and/or displaying a prominent notice on our websites. By continuing to use our websites after changes to this policy come into effect, you agree to the revised policy.
If you have questions about this Privacy and Cookies Policy, please contact us at:
Canadagenix Ltd.
5551 Hollywood Blvd #1042
Hollywood, CA 90028
info@CanadaGeniX.com
